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Reviews posted by Customers on the Intuit Marketplace website

 
Good inventory control
gary 
Overall Rating:
 
We’ve enjoyed using AdvancePro for a while now mainly because it works really well with QuickBooks and its more or less cleared up all our inventory tracking issues. We needed to track serial numbers for our outgoing orders; we also needed to use sku #’s, and serial codes, which this software was able to do. The installation was fast and didn’t take long to learn which was nice, and now we’ve had a great relationship with the company’s tech support team. The software works like QuickBooks, and updates our information so easy; with just one button click we can send our invoices and bills directly from AdvancePro. I recommend this product to colleagues of mine, and is definitely worth using, this product’s features were not only better but more reasonably priced than the competition.
 
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A Great Fit for my Business

Charlie Davis 
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I needed software that would help me manage the flow of my inventory as orders came in over the Internet, and would integrate with QuickBooks. AdvancePro not only keeps track of my inventory, but it also automates the Sales and Purchase Orders as customers order. The icing on the cake was the ability to easily integrate their shopping cart with my website. I never expected that I would find a piece of software at this price, that would give me so much. It is a perfect fit for me as I grow my business.
 
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Excellent program

Zach 
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This software works very well for people like us who have been using QuickBooks for a long time and were frustrated with inventory tracking. We need to track serial numbers which this does very well on both incoming and outgoing orders. The best part for us though is being able to click one button to send our invoices and bills directly to QuickBooks. AdvancePro has extended QuickBooks shelf life for us and keeps my staff happy as we don't need to retrain people on a new accounting program-and their software is very easy to learn because it looks and feels like QuickBooks too! Definitely worth a try! Great product with many features we did not find in competing products.
 
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Great value
Gail Mire 
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This software was exactly what we've been looking for. We've been using QuickBooks for the past 8 years and were really in a bind trying to track our inventory in our 3 locations until we found AdvancePro. The features for the cost of this software are awesome and finally we can keep track of everything, our orders and inventory while having the ability to keep using QuickBooks for our accounts payable and receivables. I'm satisfied and recommend the software with no hesitation.
 
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Advance with AdvancePro
Steve 
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Hi I am currently using AdvancePro 5.10 and I have only 1 gripe and that is that the software cannot boil my water! I have been in the software business for 25 years and this software is 5 years ahead of its time. It helps you make decisions and streamlines your entire business process. Technical support is very good and they are always going over and beyond to sort out any issues. Thanks. Steve.
 
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Great Software

Sandra Lowe 
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We're an importer in Canada and have been using AdvancePro for over a year now. We highly recommend you try this if you buy and sell goods. We love the Freight module and the way it controls our taxes. It gives us a true reflection of our landed costs. The software is user friendly and the consistent updates are great too. These guys have a built a software that has grown with us and as we add more users it still performs well on our network.
 
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Good product
Lisa M 
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AdvancePro is an excellent product with many great features. I've been a QuickBooks user for years and finally found something that compliments QuickBooks. This tracks my inventory in multiple locations. The matrix inventory grids work very well for us, as does the serial tracking features. The fact that we can send shipments directly to FedEx and UPS is a big plus too. I am also pleased to say the staff has been very professional, from sales through to support. If you're looking for a great inventory management software then AdvancePro definitely it.
 
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No complaints
jimgrain@mac.com 
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I tried AdvancePro 3 years ago and it did not suit my needs so I returned it. I have now come back as there is no other software that compares with it. I rebought it about 2 weeks ago and have been nothing but impressed. Feature set is detailed and powerful while still keeping everything simple to use. Staff is friendly and helpful. Look no further.
 
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it's about time...

Alison F 
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We have been using QuickBooks with a combination of excel spreadsheets. Too many inaccuracies were happening with our inventory and then we found AdvancePro. As a 3PL it is critical that we have accurate inventory to service our customer’s needs and AdvancePro does this and more. We can track each customer through the multiple warehouse locations, and can easily manage our warehouse layout internally with the multiple picking locations feature. Overall the software is stable, the customer service is responsive and we're very happy not having to worry about software and concentrating on running our business. I'd recommend this software in a heart beat.
 
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Easiest program to use by far..
joelp2@mac.com 
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AdvancePro was the 3rd inventory/order program we tried to use and finally find what we were looking for. There are no complicated and long processes. It can handle very complex issues such as pricing options and UOM options but makes it simple to learn use. Its many icons and colours give you quick views of what is going on so you don’t need to waste time searching for a status or order details. I highly recommend this product. By far, the simplest and best out there.
 
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very advanced inventory management
noel@blackstoneit.com 
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Our technology consulting firm was hired to assist a multi-million dollar distributor with 10,000 product offerings improve their warehouse management and streamline operations. They have a very complicated business model and the success of the business depends on quick and accurate turnaround of orders. After comparing the top ranked inventory management tools we chose AdvancePro. Here’s our experience:

Pros:
+ feature packed: allows for custom pricing per customer (and custom part number per customer too), custom vender part number, handles product variants (same product in various sizes, colors, etc.), multiple warehouses, interfaces with UPS/Fedex (add-on module), creates e-paper trail of who changed or acted on the order, creates pick lists, and allows for barcode scanning in warehouse (and even order entry).
+ the sales people are quite helpful and have been available after the sale to help answer questions
+ the technical support is effective and I feel that they make an effort to help solve our problems
+ for ‘normal’ orders this tool greatly reduces the time from order to shipping
+ having multiple UOM for a product is nice (though manual breaking of cases, for example, is not as smooth as we would like)

Cons:
-The integration with QuickBooks is not as tight as we would like: it is not true that changes in one tool will be updated in the other. There are probably good reasons for but it is unclear what really is synchronized and what isn’t. The export of product list from QuickBooks to AP was easy though we had our products in a hierarchy in QuickBooks and the hierarchy was lost in the importing to AdvancePro(AP). Also, updating QuickBooks is a manual process from within AP and since we have to wait to ‘finalize’ an order (see below) our accounting (AR/AP) person actually spends much time in AdvancePro when our hopes were that all accounting could be done from QuickBooks alone. All of the ordering, product updating, and most of the reporting has to be done from within AP, not in QuickBooks.
-the reporting in AP is lousy. The reports are not customizable (though improvements are expected in mid-2006) and the standard reports are not very good. We would have liked to use QuickBooks for the reporting but because not all of the information is exported from AP back into QuickBooks (such as sales orders for example) the reporting within QuickBooks is crippled due to lack of data.
-the business logic is too strict in AP. For example ‘once shipped the item quantity is not editable on the order’ seems reasonable until you mistype or send the wrong quantity and then recovering is painful due to this strict business logic in the software (and additionally fixing it usually leaves an ugly paper trail and effects meaningful reporting, etc). We have chosen to leave orders un-finalized long after they are complete just in case we have to change something when the bill comes in or when the customer receives the products. QuickBooks has understood the need to pretty much leave anything changeable at any time, AP has not. AP has plans to fix some of this in mid-2006 but they have a ways to go to match the flexibility of QuickBooks in this respect.
-the windows don’t refresh the forms as expected. So for example, adding a part or modifying customer info doesn’t automatically update the order window that I am currently using, I must either refresh or close/reopen the window.
-the setup of the 2ndary warehouse(s) is painful. You must first add part to your primary warehouse then perform a transfer. If you ship exactly the same products out of all your warehouses this won’t be a problem. We don’t.
-the exporting of info into excel spreadsheets is useful but when you open the spreadsheet you notice that there is an extra row inserted between each row of data. Also there is weird header formatting and weird ‘merging’ of columns. If you know excel well you can fairly easily get rid of these (most of which you must do in order to re-import spreadsheet changes back into AP).

All said, we are happy with the overall performance though we are hoping the soon-coming improvements will soothe some of our problems especially with respect to billing. It is clearly not a ‘mature’ tool but we believe it is the best in its price category and they seem committed to making it better. We are clearly pushing the limits as our business does not follow ideal business models but I believe that we would have had to spend 3-4 times as money much for a better tool. We highly recommend using this tool.
 
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Personal Attention is guaranteed......
thomasjone123@yahoo.com 
Overall Rating:
 
I have been in the computer industry for over 33 years and have worked and designed software even before there were PCs! In 1 word, I find AdvancePro impressive. No software program is perfect, I will be the 1st to tell you that...But, you wont go wrong with AdvancePro..it is constantly evolving from customer input and improves every month. If you want a company that treats you like Gold, then give AdvancePro a try...Personal Attention is guaranteed.
 
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Finally found something that works

geoffspitz123@yahoo.com 
Overall Rating:
 
We have tried using other products that say they manage inventory, and even tried to develop our own solution and then we found AdvancePro. This software has really helped us streamline our apparel distribution business with their matrix inventory and variant manager. Was very easy to learn too. Anyone in our industry can use this software. We also have enjoyed their support-very patient and friendly which is a rare find.
 
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