• Web based work orders dispatching system
• Work order assignment of task, parts, crew members
• Crew member assignment per task
• Field Service Staff certifications
• Calendar view of technicians schedule
• Real time Field Service Staff status view (Travel, Active, Completed, Rescheduled)
• Map and turn by turn directions to Customer address
• Customer work orders history
• Registered equipment per customer with make, model, serial number, installation date, warranty period
• Recurrent maintenance scheduling per registered equipment
• Suggested maintenance work orders per day
• Field Service Staff Vehicle inventory tracking
• Field Service Staff tracking through GPS technology
• Date & time stamp for every synchronized transaction
• Work Orders reports by date, technician, customer

eMobileService PDA Module

• Scheduled Work Orders and New Work Orders Module
• New customer creation
• Customer address and contact info
• Mapping module with text and voiced turn by turn directions
• Predefined tasks and parts needed
• Time-in and Time-out recording for each task
• Before and after picture recording
• Work Order Invoice creation
• Signature capture
• Credit card payment processing
• Payment receipt printing with captured signature
• Wireless synchronization of work orders
• Runs on any Windows Mobile 5.0, 6.0 or 6.1 PDA or PDA Phone